Case Studies

Database Design

CollectPlus needed to track events at each point in a parcel’s journey. They process tens of thousands daily. We built such a flexible, sophisticated data warehouse that ultimately served many other functions in the business.

Database Design

Major hospitality group Whitbread has multiple complex projects that need careful budgetary management throughout their life span. We built an Approvals Database to capture every element, giving secure access to project information to a range of users.

BI Systems Development

Motorway services operator Welcome Break needed a central management reporting capability. We built interactive dashboard-style KPI reports for unit managers to instantly highlight areas needing attention.

BI Systems Development

Noble Foods is a multi-divisional, fast-moving food business that wanted to introduce an enterprise-wide BI system. We developed a reporting system underpinned by a Microsoft SQL Server database with flexible, self-service dashboards for ad hoc analysis.

Business Reporting

Travelodge’s revenue management team need to respond immediately to changing market conditions. By automating the revenue forecast report using Microsoft’s Reporting Services managers no longer wait – as they did - before reviewing future bookings and taking action.

Business Reporting

With mergers and acquisitions, reporting systems need to be aligned to ensure consistent management information. We completed a data integration project for Stonegate Pub Company to guarantee undisrupted finance and sales reporting following an acquisition process.

Self Service Analytics

Growing restaurant group Bistrot Pierre wanted a tool to generate reports from its EPoS system that Excel users in the finance team could use. A flexible, comprehensive system delivered using Microsoft’s Power BI has provided users with self-service dashboards.

Self Service Analytics

NSL manages taxi licensing for Greater London and needed a reporting solution for their teams and a third party partner. The project was complex; a large number of data sources, over 100 standard reports and ad hoc analysis capability required.

Ongoing Systems Support

Outsourced service providers like NSL, who work with local authorities and organisations like Transport for London, need total confidence in their monitoring and reporting systems. Support for those systems is prioritised at change++.

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Case studies

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“What we value about the support service at change++ is their willingness and ability to investigate and resolve issues before they impact on our service delivery commitments."

Richard Arnold IT Service Delivery Manager, NSL