Solutions for retail

Today’s retailers are flooded with data containing valuable insight into business performance, customers, and supply chains. Every interaction generates data, whether online or in-store. But if your marketing data is walled-off from your sales data, and your inventory data lives in its own system, then it’s hard to get an overall picture and it’s harder still to target customers effectively. Collecting data into a single source allows for informed, data-driven decision-making. You can send out clear messages in your marketing. And, coupled with intelligent reporting, information sharing between your front- and back-office teams is easy.

change++ supports retail customers in these areas – business intelligence development, database design, self-service analytics, automation and reporting.

  • Adapt to online and in-store purchasing habits
  • Automate manual processes
  • Track and manage inventory
  • Monitor pricing strategies to protect margins
  • Align marketing data for clear and targeted messaging
  • Predict customer behaviour
  • Ensure seasonal availability of stock
  • Centralise data for better decision-making
  • Run customer loyalty programmes and other special offers and incentives

“What our managers appreciate about the interactive reports is that on a daily basis they can view whatever information they want to focus on. Whether that’s benchmarking their unit’s performance against other brand units or reviewing something specific like losses - either through stock loss, wastage or theft.”

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