Solutions for hospitality

Customer experience is everything in the hospitality businesses. Understanding your customers means you can predict their preferences and ensure they return. By analysing the data your customer interactions generate, you get a fuller picture of who they are, what they value, what they like and what they don't. The problem is, this data can be disparate, partial, and fail to translate into rewarding experiences for your customers. Moreover, ongoing changes in systems, stock, and staff means the utility of your data is often overlooked.

change++ hospitality customers welcome our expertise in these areas – database design, business intelligence systems development, self-service analytics and reporting.

  • Tailor experiences to customer profiles and new behaviours
  • Analyse finance and EPOS data
  • Increase competitive advantage
  • Give management full-picture data for better decision-making
  • Integrate data from multiple systems
  • Better manage staff rotas
  • Merge data acquired through growth and M&A
  • Improve employee experience

“Stonegate Pub Company has ambitious growth plans and choose partners we know can support us. change++ have proved themselves over many years and we rely on their expertise in Business Intelligence.”

Hazell Tyrrell Head of Central Operations, Stonegate Pub Company

See our experts and what they have achieved for our clients

BI reporting for optimisation

BI reporting for optimisation

Quarterly reporting helps Travelodge offer competitive prices and promote spare rooms

See why
Fast and easy EPOS analytics

Fast and easy EPOS analytics

Bistrot Pierre’s managers gain access to easy-to-use sales analytics tools

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Meet our BI Experts

Meet our BI Experts

Meet the team behind the solutions and insights

Say ‘hi’
Pinpoint improvements

Pinpoint improvements

5 ways data can help you navigate change and run a successful business

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